Globalink Inc. Reseller Agreement

Globalink Inc dba Worldkom.Net Private Label VoIP Reseller

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We will provide reseller agreement and Worldkom.Net Non-Disclosure via support ticket. The pdf must be signed and faxed or scanned and emailed to us. Please note that setup fees are non-refundable as labor costs incurred for setup cannot be recouped.

Billing interval 1/1 except US 6/6, US Directory 411 60/60 and Mexico 60/60.
70% of US calls must be to RBOCs.
For US termination, FCC may require USAC fees to be paid directly.

Requirements: Minimum US$500 bank wire transfer. Terms: PREPAID
Wire transfer payments are posted into your accounts during normal business hours.
For other methods of payment, please contact Customer Accounting

Please review our minimum requirements for each reseller plan by clicking here.

Globalink Inc Team Wholesale Rates are in US Dollars and are subject to change based on market conditions. Our wholesale minutes are provided primarily for those who use our Private Label Porta , Genband Nextone or Mera Voip Soft Switch Services.
We are selective in bringing aboard the right team of resellers who have the commitment, technical and sales skills to continue to succeed and grow with our private label VoIP services in this VoIP telephony revolution. We may provide ramp-up time for qualified resellers to meet their monthly requirements.

Setup Fees, Tech Support, Wire Fees, Escrow, On-Net Calling, Online Billing and Terms

Please note setup fees are not refundable as it involves direct labor costs associated with configuring and setting up the packages you order. While we will do our best to provide the services you request, we cannot refund setup fees once the account is setup.
The goal of our tech support is to train the reseller so that reseller is able to support and manage reseller customers on Porta VoIP Switch. We do not support internal Local Area Network Setup for our resellers as that will require direct communication with your clients which is outside the scope of our reseller program. Please see our custom tech support services. Our tech support is limited to the Hosted Porta VoIP Switch (Cloud Services). We do not directly support reseller customers as that will negate our Private Label Services. For the higher packages, it is highly recommended you have a tech personnel on your staff.

Our terms are prepaid, preferably via bank wire transfer for best rates. Our bank charges $12 per incoming international wire. We recommend ACH or check deposits directly to Wells Fargo or Wachovia bank branch for US customers. For international customers we recommend payments via Custom House.

We will escrow funds (money is set aside in a separate account under your company name as a deposit) for monthly recurring fees such as wholesale dids and toll free numbers. For those who use your own routes on our Reseller Enterprise Plan, we escrow funds to cover monthly per minute (outbound only) processing fees. Inbound minutes are free (except for toll free) and on-net calls are free. We do not limit number of accounts you can have on our server or virtual numbers. Escrow formula is monthly usage multiplied by 1.5 (example if monthly usage is $500, $750 must be set aside).

On-net calling is free to only devices or accounts registered directly to our sip servers. We do not permit free sip-uri transfers to devices not registered on our network.

Our online billing is done in real-time and call detail records (and other charges) are available under xDR browser in the Porta Billing Reseller Web Interface for download or can be set to sent to you via email. We do not generate post-paid invoices as our services are all PRE-PAID.

Please note custom charges may apply if you do not have sufficient technical skills and if you need a dedicated engineer to troubleshoot and solve your problems in real time via chat.

You can always submit a tech support ticket at http://support.globalink.us for minor tech issues.

While we strive to provide support on various voip devices, our basic support for 3rd party devices and software may be limited.

If you need us to troubleshoot your pc, your network or work on third-party pbx like asterisk, it would be considered custom services and will be billable.